STAYTOQ
Repetitive guest questions? STAYTOQ answers them first
An AI chatbot agent built specifically for lodging businesses — for owners of glamping sites, pensions and pool villas.
Repetitive questions about check-in, parking, barbecue and refund policies are handled by AI around the clock — at 11 p.m. or during a peak-season rush.
* Real operating data from official partner No. 1, Yangju JamJam Glamping & Caravan (August 2026).
Lodging problems, solved by AI that only knows lodging
The problems of lodging businesses
- ReservationsAvailability, date and booking-confirmation questions all day long
- InquiriesThe same questions arrive scattered across many channels
- PricingExplaining rates that change by date, headcount and options every time
- RoomsDescribing room layouts, capacity and amenities over and over
- Check-inRe-explaining check-in time, parking and directions to every guest
- Guest serviceNight, weekend and peak-season inquiries are too many for people alone
AI that understands how lodging works and the words guests use
STAYTOQ
Hospitality Vertical AI
An AI service built for lodging operations
Not a general-purpose chatbot for every industry, but AI built around the questions lodging guests actually ask. It answers only from information the owner has confirmed, and when there's no basis for an answer it doesn't force one — it hands off to phone or booking guidance.
The STAYTOQ widget running live on the website of our first official partner, Yangju JamJam
Key features
One chatbot, every channel
STAYTOQ handles all four channels — website, Naver TalkTalk, KakaoTalk and Instagram DM — from one place. No need to answer or train each channel separately.
Lodging-specific AI that doesn't guess
Hours, rates and policies are answered only with values the owner has confirmed. When there is no basis for an answer, it doesn't force one — it hands off to a phone or booking prompt instead, preventing wrong information.
Self-learning that improves with use
Each week the AI finds its own weak answers; the owner just reviews and clicks. Turn on auto mode and the chatbot becomes more accurate on its own, with no management required.
If you can use KakaoTalk, you can use this
The dashboard and question analytics show what guests asked and how many inquiries were handled at a glance. Editing an answer takes a single click, right there.
Fully separated data per business
Only the materials the owner registers are used as the basis for that property's answers. They are never mixed with other businesses' data.
Self-learning that gets smarter with use
The AI reviews itself every week
It automatically finds vague answers and guidance that contradicts itself.
The owner reviews and clicks
One approval: “Answer it this way.” No complicated settings, no need to contact anyone.
The chatbot follows it from then on
Guest responses get a little more accurate every week.
Pricing
Based on business size, channels and inquiry volume · VAT excluded · No contract · 15-day free trial
- All four channels included: web, Naver TalkTalk, KakaoTalk and Instagram DM
- Zero token fees · Unlimited responses with no cap on inquiries
- Unlimited Q&A entries · Auto mode that learns on its own without management
- No contract · No cancellation fees · 15-day free trial
Admin system
We didn't just build a chatbot. SJ System develops and operates the entire admin system owners use to actually run their properties.
Six areas — from AI responses to reservations, sales, website and task automation — are managed in a single admin. It is a multi-tenant architecture: data is separated per business, and the menus shown depend on each user's role.
See what the chatbot handled and how much, and fix answers on the spot.
- Dashboard
- Inquiry & answer analytics
- Basic information
- Settings
- Subscription billing
Bring all reservations into one place and manage check-in, check-out and cleaning just as they happen on site.
- Room operations overview
- Reservation status · Calendar
- Check-in/out board · Check-in/out assignment
- Cleaning schedule
- Guest analytics · Messaging
- Email import · Data consistency check
Take bookings and payments directly, through to settlement. Room inventory is kept in sync to prevent overbooking.
- Sales overview
- Room product management · Quick reservation management
- Settlement (StayPay)
- Coupons / Promotions
- Product & option linking
- Room inventory sync
Owners edit their property website themselves. No need to call a developer.
- Site settings
- Room information · Amenities
- Images · Nearby attractions
- Reviews · FAQ
- Blog & notices · Legal pages
Schedule recurring promotional posts once and forget about them.
- Instagram posting
- Threads posting
- Naver Blog
- Channel connection settings
Compare with nearby properties as a reference when setting prices.
- Competitor analysis
- Quote calculator
As this is a live production system, signing in requires an owner account.
Frequently asked questions
What is STAYTOQ?
STAYTOQ is an AI chatbot agent for lodging businesses, built and run in-house by SJ System. It answers repetitive guest questions for glamping sites, pensions and pool villas, such as check-in, parking, barbecue and refund policies, 24/7.
Which channels does STAYTOQ answer on?
One STAYTOQ chatbot answers on four channels: a website widget, Naver TalkTalk, KakaoTalk and Instagram DM. There is no need to answer or train each channel separately.
How much does STAYTOQ cost?
STAYTOQ costs KRW 29,000–99,000 per month, depending on business size, channels and inquiry volume. VAT is excluded, there is no contract, and there is a 15-day free trial. There are no token fees and no limit on the number of inquiries.
Does STAYTOQ make up answers it doesn't know?
No. STAYTOQ answers only from the hours, prices and policies the owner has confirmed. When it has no basis for an answer, it hands off to a phone or booking guide instead of guessing.
Is the chatbot hard to manage?
No. Every week the AI finds its own weak answers, and the owner only reviews and approves them. With auto mode on, answers keep getting more accurate without hands-on management.
Where is STAYTOQ used today?
STAYTOQ runs live on the website of official partner No. 1, Yangju JamJam Glamping & Caravan. In August 2026 it auto-replied to 770 chats with a 96.4% AI response rate.
Does it do more than chat?
Yes. The STAYTOQ admin system covers AI responses plus reservations and rooms, room sales, the website, task automation and marketing in one place. Each business's data is kept separate.